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Edexcel BTEC Level 3 Customer Services Award

BTEC - http://www.edexcel.com/quals/btec/Pages/default.aspx

Course General Information

  • Available Delivery Method:
  • Online/Distance or Work-Based/Classroom
  • Qualification Gained:
  • Edexcel BTEC Level 3 Customer Services Award
  • Guided learning hours:
  • 65 hours
  • Online/Distance Learning Fee:
  • £495
  • Work-Based/Classroom Learning Fee:
  • £525
* This course is available for workplace or classroom delivery on demand.

Course Notes

This course is available to individuals and groups. Choose tutor led delivery for teaching and learning at your workplace if you are an individual seeking work based development. Businesses and groups should contact us to arrange classroom delivery on-site. Choose online delivery for the fastest most flexible route to success.

Course Description

The Edexcel BTEC Level 3 Award in Customer Service is a 10 credit and 65 guided learning hour (GLH) qualification that consists of two mandatory units that provide for a total of 10 credits.

Providing excellent customer service
Improving customer service


Need More Info?

If you are unsure whether this course is for you or your team, contact HRD Services to request a free consultation or information pack.

Enrolment Request Form

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