Diploma In First Line Management
Course General Information
- Available Delivery Method:
- Online/Distance or Work-Based/Classroom
- Qualification Gained:
- ILM Level 3 Diploma in First Line Management
- Guided learning hours:
- 220 hours
- Online/Distance Learning Fee:
- £1295
- Work-Based/Classroom Learning Fee:
- £1350
* This course is available for workplace or classroom delivery on demand.
Course Notes
Who is this course for?
The level 3 first line management diploma is the weapon of choice for many supervisors and managers involved in directing and leading the work of teams. The nine mandatory units introduce candidates to change, time management, problem-solving, making decisions and gathering information for effective customer service and workplace presentations.
Practical Benefits:
You will gain valuable first line management skills to enable you to be a better communicator, service provider and team member within an organisation.
Prerequisites:
Be aged 19 and above, have a good standard of literacy, numeracy and ICT.
Duration:
220 guided learning hours
Cost:
See above for costs, prices are subject to change and you should contact us prior to booking.
Locations and modes of delivery:
This first line management diploma course is available through training classes, online or work based learning from our centre in Belfast Northern Ireland and open to everyone worldwide.
The level 3 first line management diploma is the weapon of choice for many supervisors and managers involved in directing and leading the work of teams. The nine mandatory units introduce candidates to change, time management, problem-solving, making decisions and gathering information for effective customer service and workplace presentations.
Practical Benefits:
You will gain valuable first line management skills to enable you to be a better communicator, service provider and team member within an organisation.
Prerequisites:
Be aged 19 and above, have a good standard of literacy, numeracy and ICT.
Duration:
220 guided learning hours
Cost:
See above for costs, prices are subject to change and you should contact us prior to booking.
Locations and modes of delivery:
This first line management diploma course is available through training classes, online or work based learning from our centre in Belfast Northern Ireland and open to everyone worldwide.
Course Description
This level 3 first line management diploma course is brought you by HRD Services Belfast in conjunction with ILM The Institute of Leadership and Management. The ILM FLM Programme offers students the opportunity to explore topics such as:
Managing people through building, developing and leading teams, manage customer services, projects, facilities and finances, innovation, influence and creativity for business improvement and much more...
Description of activities/exercises:
You will complete workbook activities exploring the key areas requiring management in your organisation, through viewing multimedia and interactive learning presentations, reading textbooks and researching/studying management and leadership concepts and models using reliable websites online. All provided through the centre for your convenience.
You will submit a number of word processed assignment responses against set assessment criteria during the course. Your work will be marked by an experienced manager and tutor from industry, before feedback is offered using our state of the art learning management system.
The first line management diploma qualification consists of nine mandatory units with a combined credit value of 13 and optional units with a minimum total credit value of 2.
Students uncertain of the wide range of optional units available should contact HRD services using the form provided or visit the ILM website by opening a new tab in your browser for more information.
Our tutors delivering and assessing the first line management diploma are qualified to degree level, hold the A1 assessor award, PTLLS L4 and CTLLS L4 qualifications. All of our tutors and associates collectively have over 90 years experience in managing operations.
Students who study online will avail of tutorial support, access to all the necessary materials for learning and be assessed using state-of-the-art technology in our learning management system. Those candidates preferring work based learning or classroom style delivery should contact our accredited centre in Belfast for further information on dates and availability of offline courses.
Managing people through building, developing and leading teams, manage customer services, projects, facilities and finances, innovation, influence and creativity for business improvement and much more...
Description of activities/exercises:
You will complete workbook activities exploring the key areas requiring management in your organisation, through viewing multimedia and interactive learning presentations, reading textbooks and researching/studying management and leadership concepts and models using reliable websites online. All provided through the centre for your convenience.
You will submit a number of word processed assignment responses against set assessment criteria during the course. Your work will be marked by an experienced manager and tutor from industry, before feedback is offered using our state of the art learning management system.
The first line management diploma qualification consists of nine mandatory units with a combined credit value of 13 and optional units with a minimum total credit value of 2.
Students uncertain of the wide range of optional units available should contact HRD services using the form provided or visit the ILM website by opening a new tab in your browser for more information.
Our tutors delivering and assessing the first line management diploma are qualified to degree level, hold the A1 assessor award, PTLLS L4 and CTLLS L4 qualifications. All of our tutors and associates collectively have over 90 years experience in managing operations.
Students who study online will avail of tutorial support, access to all the necessary materials for learning and be assessed using state-of-the-art technology in our learning management system. Those candidates preferring work based learning or classroom style delivery should contact our accredited centre in Belfast for further information on dates and availability of offline courses.
Need More Info?
If you are unsure whether this course is for you or your team, contact HRD Services
to request a free consultation or information pack.
