Welcome to the home of HRD Services Belfast

Edexcel BTEC Level 3 Award In Principles Of Supervising Customer Service Performance In Hospitality Leisure Travel And Tourism

BTEC - http://www.edexcel.com/quals/btec/Pages/default.aspx

Course General Information

  • Available Delivery Method:
  • Online/Distance or Work-Based/Classroom
  • Qualification Gained:
  • Edexcel BTEC Level 3 Award in Principles of Supervising Customer Service Performance in Hospitality Leisure Travel and Tourism
  • Guided learning hours:
  • 20 hours
  • Online/Distance Learning Fee:
  • £325
  • Work-Based/Classroom Learning Fee:
  • £395
* This course is available for workplace or classroom delivery on demand.

Course Notes

This excellent short course for the hospitality, leisure, travel and tourism sector is ideal for those currently involved in supervising customer services or those aspiring to deliver exceptional customer care in any of these areas.

Flexible online learning or work based/classroom teaching options available. You can begin studying immediately by enrolling now on our online course or arrange a workplace study programme by filling out one of our contact us forms.

If you are a business seeking classroom delivery, please contact us today for a free quote.

Course Description

The Edexcel BTEC Level 3 Award in Principles of Supervising Customer Service Performance in Hospitality Leisure Travel and Tourism is a 2-credits and 20 guided learning hour qualification (GLH) that consists of one mandatory unit.


Principles of Supervising Customer Service Performance in
Hospitality Leisure Travel and Tourism

Need More Info?

If you are unsure whether this course is for you or your team, contact HRD Services to request a free consultation or information pack.

Enrolment Request Form

All transactions are made over an encrypted secure connection using your trusted payment method

WorldPay Logo Visa, MasterCard etc. logos